Eligibility for Refunds

• Refunds are available for specific services and subscriptions purchased on Tayog, subject to the conditions outlined in this policy.
• Refund requests must be made within a specified period from the date of purchase, as detailed below.

Non-Refundable Items

• Certain items, such as customized services or one-time event fees, are non-refundable. These items will be marked as non-refundable at the time of purchase.

Annual and Monthly Subscriptions

• Cancellation Period: Users may cancel their subscription within 14 days of the initial purchase to receive a full refund.
• Pro-Rated Refunds: After the initial 14-day period, users may cancel their subscription anytime. Pro-rated refunds will be issued based on the remaining unused portion of the subscription period.

Automatic Renewals

• Notification: Users will receive a notification before the automatic renewal of their subscription.
• Cancellation: Users may cancel their subscription before renewal to avoid being charged for the next subscription period. Refunds will not be issued for cancellations made after the renewal date.

Event Fees and Workshops

• Cancellation Period: Users may request a refund for event fees or workshop registrations within seven days of purchase, provided the event has yet to occur.
• No Refunds After Event: Refunds for cancellations made after the event will not be issued.

Customized Services

• Non-Refundable: Customized services, such as personalized consulting or mentoring sessions, are non-refundable once the service has been provided.

How to Request a Refund

• Contact Support: To request a refund, users must contact Tayog support at support@tayog.in.
• Provide Information: Users must provide their order details, reason for the refund request, and any relevant documentation.

Processing Time

• Review Period: Tayog will review refund requests within seven business days of receipt.
• Approval and Payment: Approved refunds will be processed and issued to the original payment method within 14 business days.

Special Circumstances

• Platform Errors: Refunds will be issued for purchases made in error due to technical issues on the Tayog platform.
• Service Disruptions: If a service is disrupted or unavailable for an extended period, users may be eligible for a partial refund or credit at Tayog's discretion.

Updates

• Modifications: Tayog reserves the right to update this Refund Policy anytime. We will notify users of significant changes by posting the new policy on the platform and updating the effective date.

Continued Use

• Acceptance: Continued use of the platform after changes to the Refund Policy constitutes acceptance of the new terms.

For questions or concerns about this Refund Policy, please contact Tayog at support@tayog.in.